Optimal Options is a disability support provider built around a simple idea: you know what you need. Our role is to listen, plan with you, and show up reliably — so you can focus on living the life you choose. Together, we build hope.
From the place you call home to the people you spend your day with, our team is registered to support you across thirteen NDIS service classes.
Supported Independent Living, Specialised Disability Accommodation, and help with daily tasks and shared living — your home, run the way you want it.
NDIS 0101 · 0115 · 0120 · 0131Practical day-to-day support — including high-intensity personal care — delivered with warmth, dignity, and consistency.
NDIS 0104 · 0107Get out into what you enjoy. Social, sport, classes, group activities, innovative community programs — we go alongside, not in front.
NDIS 0116 · 0125 · 0136Reliable transport to appointments, work, study, and the places you want to be — with a support worker if you'd like one.
NDIS 0108Skilled nursing in your home — wound care, medication management, complex needs — coordinated with your treating team.
NDIS 0114Capacity-building toward work, study, friendships and independence — plus tailored support through major life-stage transitions.
NDIS 0106 · 0117We're a registered NDIS provider for thirteen service classes, organised here by area of support.
Our approach is built on choice, control, and consistency — the same support workers, every week, who know what matters to you.
A no-pressure chat — in person, over the phone, or with a family member — to understand what good support looks like for you.
We map your goals, routines, and preferences into a clear support plan you and your circle agree on.
We hand-pick support workers based on personality, skills, and interests — not just availability.
Things change. We check in regularly and adapt the plan as your goals grow.
A small look at the kinds of moments our team supports — at home, out and about, and everywhere in between.
Swipe through testimonials from participants, families, and support coordinators.
"For the first time in years, I have the same two support workers every week. They actually know me. Mum says I come home smiling now."
"Optimal Options took the time to understand our daughter — her communication, her sensory needs, what she loves. The difference has been night and day."
"The nurse coordinator they assigned us has been on the same page from week one. Wound care, medication, follow-ups — all handled, with notes I can actually understand."
"What stood out is they listened to what my brother wanted, not just what was easy. He's been more independent in six months than the previous two years combined."
"I refer participants here knowing the team will actually show up, communicate, and follow the plan. That's not as common as it should be."
Optimal Options was started by support workers and family members who knew the system could feel better than this. We've stayed deliberately small so every participant has a coordinator who picks up the phone — and a team that turns up consistently.
Tell us what you're looking for and we'll get back to you within two business days. For anything urgent, please call.
We'll get back to you within two business days. If it's urgent, please call +61 416 779 677.